OverviewServicesReportsIssuesRequest statusRequest a serviceRequest a changeAdd a siteInvoicesUsers & accessAccess model
Issues
Read-only sample
Raise issues on services and track them through to resolution. Submitting an issue sends it to the oper8 support queue — it does not itself trigger a collection or credit.
Ask oper8
Describe the problem in your own words and the assistant will draft the issue for you to confirm.
Customer will be able to
- Raise an issue against any live service in seconds
- Track state: submitted, in review, action required, resolved, closed
- See operator responses in-portal, no email chase
- Attach photos and access notes (coming next)
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